Visiting your Doctor

Consultations are made by appointment. Please book appointment online call (02) 9948 3768 to arrange an appointment. Please check with reception if your appointment is located at The Cottage Surgery or The Corner Clinic.

Please help your doctors to run on time by informing staff if you require a long appointment. Long appointments are needed for more complex problems, more than one problem, insurance medicals, age related health checks or cervical screening tests. Please also make appointments for each family member who requires a consultation.

While the doctors aim to run on time, there may sometimes be longer waits if an urgent case needs to be fitted in or there was a patient with a complex problem before you. The doctors apologize for any inconvenience this may cause you.

Please let the receptionist know when you arrive and show your pension or health care card if needing a discounted fee.

The doctors value your privacy and adhere to The Privacy Act

The Cottage welcomes feedback – please write to the practice manager. If you have a complaint, please write to the practice manager or refer to the Health Care Complaints Commission 1800 043 159

There is disabled and pram access from the rear of the surgery and limited disabled parking. A disabled toilet available.

By arrangement with St Kierans parish, parking is available after 3.30 pm in church/school grounds. There is parking on Condamine Street at the front of the surgery till 3pm. There is also parking on King Street , Lovett Street and Gordon Street. Limited parking is available at the rear of The Cottage Surgery for disabled (please call to see if available prior to arriving).

There are 4 car spaces accessible from the rear lane at The Corner Clinic. Press on the intercom (shop 2) on building wall for access.

If you have been referred to have a test (eg. X ray or blood test) please make sure you contact your doctor for the results 2-3 days afterwards either by appointment or if directed to by the doctor by phone. This is the safest way to ensure that important abnormalities are detected and followed up

The doctors ask that you make an appointment with your doctor to have referrals, repeat prescriptions and medical certificates.  Doctors are legally not allowed to issue backdated referrals, so please ensure you have an up to date referral before seeing your specialist.